Solar Wholesale Company offers 1 year product warranty for all we sell. In the mean time, we do authorize return and refund of any unused merchandise. Purchased items can be returned for a refund as long as the item was purchased within a year. Items would need to be in their original, unopened packaging. It's the best to contact the company by phone first before the return. It's highly recommended to include original purchase information for the refund process.
There is 20% restocking fee that would occur for the returns. Once return is received, the refund will take 1 week to be processed.
For shipping damages or defective items after open box, we offer replacement parts to fix the problem. Contact us anytime if having questions in this regard.